Shipping Policy

Thank you for shopping at KidyBay.

Order Processing

All orders are processed within 1–2 business days after payment is confirmed.

You will receive a confirmation email once your order has been placed and another email with tracking information when your order ships.

Shipping Times

Estimated delivery times:

🇺🇸 United States: 5–15 Business Days

🇨🇦 Canada: 7–15 Business Days

Please note that delivery times are estimates and may vary due to weather conditions, holidays, customs processing, or carrier delays.

Tracking Information

All orders include tracking information. Once your order has shipped, a tracking number will be sent to your email address.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated on the website.

Incorrect Address Information

Please ensure your shipping address is correct before placing your order. KidyBay is not responsible for delays or lost packages caused by incorrect shipping information provided by the customer.

Lost or Delayed Packages

If your package is significantly delayed or appears lost, please contact us and we will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact us through our Contact Us page.

Thank you for choosing KidyBay.